Our free shipping applies to all major destinations across Canada. No brokerage, duty, freight or otherwise will be added to your purchase price.
Delivery is curb-side, your sofa will be delivered to your address but you will be responsible for getting it into your house and setting it up. *NEW* White Glove delivery (assembly, removal of packaging) is available in Ottawa, Toronto and surrounding areas.
The delivery driver will contact you ahead of time to make sure you are available to receive shipment. Most delivery companies adhere to standard Mon-Fri 9-5 working hours.
Free Shipping makes purchasing at The Sofa Bed Store™ quick and easy. Simply choose your desired model and add it to your cart. Proceed to checkout where you will be asked for your shipping information. Complete payment. That's it! You will receive a confirmation email from us describing your order.
Orders ship out from our warehouse in 1-3 business days. Transit time is 1-3 weeks depending on your location.
Your Sofa Bed will arrive flat packed; wrapped and boxed as a set of 1-4 boxes (depending on the model). This makes it much easier to get your sofa up stairs, into elevators and around tight corners. Assembly is straightforward, everything you need is included. You are purchasing an innovative product that has been designed to easily transport and get into places that traditional sofa beds could never access.
You'll love your new sofa bed, just wait and see. :)
All of our sofa beds come with a 2 year warranty on the frames and mechanisms.
100% Money Back Guarantee
If for any reason you are dissatisfied with your purchase, please contact customer support within 7 days of delivery. We will refund your full original purchase price. No questions asked. We'll even pay the return shipping.
Please make sure the item is ready for pick up in it's original packaging. Our driver will call you to arrange a time to stop by. Refunds are processed immediately upon our warehouse receiving your order.
30 Day Protection Plan
No matter what, you have 30 days to return your order. Beyond the first 7 days, we will need to charge a 15% freight processing fee which will come off your refund.
Just in case you are thinking of ordering 5 sofa beds and returning 4... we'd strongly advise against that. Due to the cost of shipping, we have to keep this offer to a single sofa bed per household. We hope you understand! Of course, if you'd like to order 5 sofa beds.... that's great! So go ahead, call us with your questions. We know our stuff. And if you decide to purchase from us, know that we've got you covered.