Change of Ownership Summer 2026

A New Chapter

The Sofa Bed Store entered a new chapter under new ownership in June 2026. We remain proudly Canadian owned and operated, with the same commitment to quality products, knowledgeable advice and personal customer service.

Below are answers to some of the questions you may have about the transition and what it means for our customers.

The Change of Ownership

Q: What has changed at The Sofa Bed Store?

The ownership of The Sofa Bed Store changed in June 2026, when Tristan Lockie acquired the company’s assets.

James Flynn and Shannon Demers built The Sofa Bed Store over more than 12 years, establishing a Canadian business known for distinctive and comfortable sofa beds and personal, knowledgeable service.

We are building carefully on that history. Quality remains at the heart; both in the products we sell and in the service we provide. Our goal is to make buying a sofa bed as easy, clear and frictionless as possible, so that every customer will love their purchase for years to come.

Q: What are your plans for The Sofa Bed Store?

Our first priority is to preserve and strengthen what customers already value. That being excellent products, honest advice and attentive personal service.

Over time, we intend to make it even easier to explore, purchase and receive our sofa beds and recliners. We will continue developing our delivery capabilities and expand where we work and who we work with while improving our online presence.

We have exciting plans and will share more as they develop. Please follow us on social media, and watch and contribute, as the next chapter unfolds.

Existing Orders & Warranties

Q: I recently placed an order. Is it affected by the change of ownership?

No. Your order remains active and will be completed at the same agreed price and on the same terms.

All deposits and payments already made remain secure and will be fully credited to your order. If any action is required from you, we will contact you directly. Otherwise, there is nothing you need to do.

For clarity, the change of ownership occurred on June 15th, 2026.

If you would like an update on your order, please email sales@thesofabedstore.com or call 647-718-0585.

Q: Will my order still arrive at the agreed price?

Yes. The change of ownership doe not alter the agreed price or terms of your existing order.

Q: Are my deposit and any previous payments secure?

Yes. All deposits and payments made before, on, or after June 15th, 2026, remain secure and will be properly credited to your order.

Q: Is my warranty affected by the change of ownership?

No. Your applicable manufacturer’s warranty remains unchanged, and our team will be here to guide you through any warranty enquiry or claim.

We have retained customer and order records, though having your original invoice or proof of purchase is always handy.

For warranty assistance, please contact sales@thesofabedstore.com.

Our Products

Q: Are your sofa beds still made in Ukraine?

Yes. All current sofa beds sold by The Sofa Bed Store are manufactured in Ukraine.

These are made by Innovation Living, a second-generation, privately owned Danish design company with decades of experience creating multifunctional furniture. Its sofa beds combine the best of Scandinavian design with practical engineering and exceptional sleeping comfort.

Q: Can I order fabric samples?

Absolutely. We can provide fabric samples and help you compare colours, textures and practical considerations before making your decision.

We can also arrange a video consultation and provide product information, measurements and other resources to help you shop confidently from anywhere in Canada or the United States.

Visiting & Shopping with Us

Q: Can I visit your showroom?

Yes. Our Toronto showroom is located at:

2373 Bloor Street West
Toronto, Ontario

At the corner of Bloor Street West and Willard Avenue.

Our regular hours are 12 p.m. to 6 p.m., Tuesday through Friday and 11 a.m. to 5 p.m. on Saturdays. You are welcome to visit during those hours without an appointment.

All times are eastern time zone.

Q: How do I get to you showroom?

Our Toronto showroom is conveniently located at the corner of Bloor Street West and Willard Avenue.

Arriving by car: Green P parking lots are accessible from the north side of Bloor Street on to Armadale, Willard and Windermere Avenues. EV charging stations are installed in each of those lots.

Arriving by TTC: we are a short 3 minute walk from Jane Subway Station or a 7-8 minute walk from Runnymede Subway Station.

Q. Can I arrange an appointment outside of regular hours?

Yes. We will happily arrange an appointment outside our regular hours whenever possible.
Please call 647-718-0585 or email sales@thesofabedstore.com to find a suitable time.

Q. What is happening to the Ottawa store?

Our Ottawa store will close at 6:00 p.m. on August 15, 2026.

The Sofa Bed Store remains open and ready to serve customers throughout Ottawa and the surrounding region. Ottawa customers can continue to shop online, request samples, receive advice remotely and arrange delivery through our Toronto team.

While we will not initially have a local showroom, pickup point or appointment location in Ottawa, it is our intention to return to the Ottawa market with a new location in the future.

The closure of the Ottawa store will not affect existing orders, payments or applicable manufacturer warranties.

Q. What forms of payment do you accept?

We accept:

Major credit cards
Debit cards
Shop Pay
Apple Pay
Google Pay

Financing options are only available via Shop Pay at this point, although we are exploring suitable financing options for the future.

Q. How quickly will I receive my order?

Lead times vary depending on the product, available inventory and any customization requested.

Many in-stock orders can be fulfilled in a matter of days, and customers should generally expect most stock items to be delivered within four weeks. We will provide delivery estimates before you place your order and keep you updated right through to your delivery date.

Q. What is your return policy?

We currently offer a seven-day return period, subject to the terms and conditions of our return policy. We encourage customers to review the policy before ordering, particularly when purchasing a customized or special-order product.

Here is our complete return policy.

Delivery & Assembly

Q. Do you deliver throughout Canada?

Yes. We sell and deliver to customers in every Canadian province and territory.

We can arrange white-glove delivery and assembly for sofa beds and recliners across Canada. The precise service available can vary by location, weather conditions and the capabilities of our delivery partners.

If there are any potential challenges with your delivery or assembly (particularly in a remote location) we shall explain them clearly when you order so that you can make an informed decision.

Q. Do you deliver throughout the United States?

Yes. Presently, we sell and deliver to customers throughout the continental United States.

Available delivery and assembly services may vary by location. We will confirm the service available, anticipated timing and any relevant delivery considerations before your order is finalized.

The price agreed with The Sofa Bed Store will not be subject to unexpected duties or additional import charges after purchase.

Q. Do you provide assembly ?

Yes. We endeavor to arrange assembly throughout Canada and the continental United States.

Occasionally, distance, severe weather or the availability of a suitable local delivery partner may affect the service we can provide. Where a challenge exists, we will of course tell you this expeditiously and work with you to identify the next best option.

Q. Can you remove my existing sofa, sofa bed, or couch?

Availability of this service varies by location and we will always ensure the disposal of an old sofa or sofa bed is handled responsibility and wherever possible see if it can find another home. An additional charge does apply, so please ask us about removal when discussing your delivery.

Q. What do you need to know about access to my home or delivery location?

Very little, but it always is helpful to know if anything could impact delivery, including:

Stairs or narrow staircases
Elevators and condominium booking requirements
Narrow doorways or hallways
Restricted parking or loading access
Basement or upper-floor rooms
Rural or remote access

Our sofa beds’ modular construction means they can be delivered into many spaces that would be difficult for a conventional sofa, couch, bed or sofa bed to access. We will review the available measurements and access information with you so that delivery can be planned confidently.

Working with The Sofa Bed Store

Q. Do you work with interior designers?

Yes. We welcome enquiries from interior designers and other design professionals.

We can assist with product selection, fabrics, dimensions, samples, delivery planning and other project requirements. Please email sales@thesofabedstore.com to start a conversation.

Q. Do you work with commercial clients?

Yes. We are developing a dedicated commercial offering for hotels, short-term rental operators, property developers, realtors, designers and other organizations requiring comfortable, multifunctional furniture.

We understand that commercial clients may have specific requirements involving durability, dimensions, lead times, delivery coordination and repeat purchasing. Contact sales@thesofabedstore.com to discuss your project.

Q. Do you work with influencers and content creators?

We are open to conversations with content creators and influencers whose audiences and values align naturally with The Sofa Bed Store.

Please send an introduction, information about your audience and an outline of your proposal to sales@thesofabedstore.com. We consider each opportunity individually.

Keeping in Touch

Q. How can I follow The Sofa Bed Store?

We will be sharing product knowledge, customer inspiration, company news and the continued development of The Sofa Bed Store across our social channels.

Q. I have another question. How may I reach you?

We will be pleased to help.

sales@thesofabedstore.com
647-718-0585
2373 Bloor Street West, Toronto. M6S 1P6

Our hours are Tuesday to Friday, 12 p.m. to 6 p.m., and Saturday 11 a.m to 5 p.m.

Appointments outside regular hours are also available by arrangement.

Time Out

Thank you for your personally tailored sales support and the smooth delivery. The “Time out Recliner “ fits beautifully in my den ! The rich Bordeaux colour adds style and comfort.

Outstanding service years after the sofabed purchase - needed replacement cushions and was able to

Outstanding service years after the sofabed purchase - needed replacement cushions and was able to custom order for a reasonable price. Amazing customer service and follow-through. Thank you.

I recently purchased a sofa set from Dreamland Furniture, and I couldn’t be happier! The quality is excellent, the prices are very reasonable, and the delivery was on time. The staff was super friendly and helped me choose the perfect style for my living room. Highly recommend!

We just called the store to get a very nice gentleman to answer a question for us from England, UK. The man was very nice. We very much enjoyed speaking to him. And now my friend Christian has to sleep on the floor, because it turns out that if you say bed it means both the mattress and the frame. Thank you very much for your help today. I’ve never actually been to the store, or Canada actually, but if I do ever come to Canada and if I ever do need a sofa bed, I will definitely come to the store and buy one.

Good quality

I am so beyond happy with my Play sofa bed! It is perfect ion my space, so well made, and I love the colour. All of the staff was so helpful in the purchasing process as well. It looks so good and is so comfortable, couldn’t have chosen a better piece for my living room. My parents think it’s very comfortable as a bed when they come and stay, it’s my everyday couch, and I often put it in bed mode for movie night because it’s so easy. Every time I have people over they ask where my couch is from and I can’t shut up about The Sofa Bed Store!

After spending literally half a day trying to find a sofa bed that wasn't your typical one where the bed is pulled out from under the seating, or ugly, dated frames that come with futons, I came across an ad for The Sofa Bed Store, while visiting a different site.
I'm so happy with my purchase of my new sofa bed, that actually looks like a sofa, but operates like a cool futon. So pleased with my purchase! And the white glove delivery and set up service was professional and prompt. Thank you for a sofa bed that is comfortable and looks great!
Sincerely,
Jennifer Kerns

I wanted to wait until I had company who used the Olie to sleep on before I posted. I am so pleased to share they loved their sleep on the Olie.
There was lots of room to move around this compact couch. I am very grateful to you for recommending this particular piece.
My company has asked for your store name as they too are looking for something compact for their spare room.
So happy with this purchase. It was a fabulous investment.
Susan Ross, Ottawa

The guys were great. Right on time. Did a great job assembling the couch and showed me how to disassemble it if needed.

Really pleased with the sofa bed we bought. Great service, friendly and helpful staff. Delivery people were efficient and super friendly!

Excellent customer service. The sofa bed is comfortable and sturdy. I highly recommend this company.

The Olie sofa bed is high quality, very durable and and is perfect for small spaces. Moreover, the white glove service was awesome and both the gentleman delivered, unpacked and assembled with care. This store is highly recommended and is also Canadian 🇨🇦!

We bought the Movie Night Sofa Bed (Queen) - Original online a few month ago. We were a little bit worried but our experience could not have been better (from the complimentary delivery and full assembly to enjoying the sofa). We absolutely love the sofa!!! Easy to unfold and supper comfortable to sleep. If you are looking for just sitting sofa, you might consider other options. This sofa is deep and is more comfortable to sit with your feet up and an additional oversized throw pillows for the extra ultimate comfort.

After much research and 3 years of waiting to purchase the Stretch sofa bed, finally the day came that we needed it so I asked for assistance and sent a sketch of the room dimensions. I was given a few options and finally decided on the Armless Movie night. The delivery was on time, it was one person who was very efficient and friendly. He put the sofa together in a little over an hour and made sure we opened and closed it on our own before leaving. The sofa itself is better in person. The colour was just as expected, it's extremely comfortable to sit on and fits perfectly in the room without blocking the door even when fully open. I am so happy I took their advice and ordered this model. It is a firm mattress, but we are used to that. We can always get a topper if necessary. Overall I am thrilled with the purchase.

Love my couch!! Very comfortable and sturdy.

We checked out the store maybe a year ago. Tara left a really strong impression. We came back 8 months later to buy a sofa bed and couldn’t be happier. She’s really the best and most helpful salesperson. The delivery was pretty smooth too. Great experience overall and the product is amazing.

We’re delighted with our new Nest sofa bed. The white glove delivery was seemless. Good communication to set up delivery. The shopping experience was also excellent/ helpful sales staff with no pressure tactics.

Purchased a sofa for my guest room. Very satisfied with this product. The sofa is very comfortable and durable. Visited the location, checked out the item. Everything from the sale to the delivery went very smoothly. Delivery on stock item was done within a few days. Would definitely recommend.

We bought a queen size sofabed and love it. It’s very comfortable for sitting and our guests say they had great sleeps too. The sales process was smoothly handled as well as the installation.

The White Glove delivery of our sofa bed was fantastic. Delivery arrangements were clearly communicated, followed up and on time. The two gentlemen that put together our sofa bed were extremely careful and so helpful in positioning the sofa on our carpet. We have had our first guests and everything worked out well. Thank you so much for all your help!

We love the Sofa Bed Shop! My daughter needed a small sofa bed to fit in an awkward space in a quirky old house, and after much research, we found the perfect sofa bed at the Sofa Bed Shop. So when a few years later, I needed a small sofa bed for my new tiny condo, I went directly to the Sofa Bed Shop and ordered another model online, knowing the quality of the product and the fabulous “white glove” delivery service. Totally satisfied and highly recommended!

Tara is amazing! She has a special gift for making you feel comfortable, being present to answer questions while giving you ample space to test out the sofas on your own at your own pace. She helped me and my partner try out all the options that would fit into our apartment including setting up the bed configuration multiple times while we decided.

Didn’t expect to be buying a sofa bed last Friday when we wandered into the Sofa Bed Store. Thought the name of the store was a bit hokey so wasn’t expecting much. Was greeted by Marta, a lovely sales person, who pulled apart almost every sofa on display for us. And there was good variety. Best quality and comfort I had seen or experienced. And liked the fact that I wasn’t constantly being sent to a website. I got to touch and feel snd see the actual sofas. But this was Toronto and I live in Blue Mountains. No problem, said Marta. We deliver and assemble. To Blue Mountains. So I bit. And here’s the next great thing. The sofa was delivered and setup by Tuesday of the next week by Roman Moving. Prompt service. All great. Thanks, Marta. Thanks, Roman Moving. You are all great.

Walter was excellent and did a great setup. Very commendable and recommend this crew and store very highly.

Change of Ownership Summer 2026

A New Chapter

The Change of Ownership

Existing Orders & Warranties

Our Products

Visiting & Shopping with Us

Delivery & Assembly

Working with The Sofa Bed Store

Keeping in Touch

Free Shipping

5 Year Warranty

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